Relationships

Ragland Strother and Lafitte’s business was built on relationships and will continue its growth based on the principle that people do business with an agency they trust, feel comfortable with and have confidence in. Customizing an insurance program to meet the business and personal needs of our clients is what we do. The relationship that develops is who we are. Whether it’s with a business owner, an individual or an underwriter, we make it a priority to cultivate relationships with the people we do business with.

Service

Despite an increasingly more competitive business environment, Ragland Strother & Lafitte has been able to retain a uniquely high number of our clients from year to year. Many agencies are full of sales people who only worry about the next prospect. However, our team has a 1 to 4 ratio of salespeople to account executives, who help service our accounts on a day to day basis. This service is performed at a high level both during the sales process and long afterwards.

Experience and Reputation

Throughout it’s history, Ragland Strother & Lafitte’s principals have held several positions of leadership in the insurance community, including:

  • 3 former Independent Insurance Agents of Dallas (IIAD) and Independent Insurance Agents of Texas (IIAT) Presidents
  • An IIAT Drex Foreman Award recipient
  • An IIAT Young Agent of the Year

Accuracy and Results

From the initial meeting with prospective clients to the inception of a policy, our goal is simple: To make sure our clients are insured properly, accurately, and strategically at the most competitive rate available, while building trust and a professional rapport throughout the process. We achieve our lofty goal through our experienced and qualified staff, the relationships we cultivate and retain with our clients and carriers we work with, and our commitment to doing business honestly and responsibly. We have a Risk Exposure Analysis that helps to define and classify the risks of each individual or company we work with. This enables us to customize an insurance program that does not over-insure, but rather properly insure each account’s specific risk exposure.

Our Story

Ragland Strother & Lafitte was formed January 1, 1995 with the merger of Cornerstone Insurance Agency and Ragland Insurance Agency. This merger brought four principals together as partners – Cruger S. Ragland, CPCU, W. Scott Ragland, CIC, AAI, William E. Strother, CPCU and D. Gregg Lafitte. These four provided a rich insurance heritage to Ragland Strother & Lafitte. The company now operates under the leadership of Gregg Lafitte and Scott Ragland.

The Ragland family dates their insurance agency history back to the early 1900’s, when Cruger’s grandfather, Cruger T. Smith was a partner in the Craddock and Smith Insurance Agency. Mr. Smith’s son-in-law, Alphonso Ragland, Jr., Cruger’s father, founded Ragland Insurance Agency in 1943. Cruger joined the agency in 1954 after graduating from the University of Texas. In 1978 Scott joined Ragland Insurance. All three of the Raglands received their CPCU designations and when Scott received his designation in 1983, he was the first third generation person to receive the CPCU designation in America. Cruger S. Ragland and Scott Ragland, as well as Cruger T. Smith were all past presidents of the Texas Association of Insurance Agents.

Cornerstone Insurance has a history in Dallas dating back 60 years. In 1984 the Lafitte family purchased Ogden Lockett Insurance agency and changed the name to Cornerstone Insurance. Ogden Lockett was formerly known as the Henry Miller Agency and was formed in the early 1950’s. Gregg Lafitte joined the firm 1987 and in 1989 Bill Strother merged his operation with Cornerstone. The agency flourished and grew substantially under their leadership, including the purchase of the Shaffer Agency in 1991. Surry Shaffer started our entertainment division at that time.

Ragland Strother & Lafitte operates today as one of the leading agencies in Dallas. Our excellent staff strives to be the most knowledgeable in the industry. We represent the leading insurance companies in the United States and offer a broad array of property, casualty, professional, life, and health and employee benefits products to our clientele.

Community Involvement

Ragland Strother & Lafitte enjoys giving back to the community by donating both time and money to several organizations.

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